# Additional Services

This file documents Flashback’s auxiliary endpoint for sending feedback via email, allowing users to report bugs, submit support requests, or share feature suggestions. It supports file attachments and includes safeguards like size limits and authentication to ensure secure, actionable communication with the Flashback team.

{% hint style="info" %}
To perform this operation, you must be authenticated by means of one of the following methods: [BearerAuth](/support-reference/platform-api-reference.md#http-bearer-authentication).
{% endhint %}

## System Health & Status API Calls

<table><thead><tr><th width="247.4000244140625">Method</th><th>API Reference</th><th>Description</th></tr></thead><tbody><tr><td><mark style="color:green;"><code>GET</code></mark><code>/</code></td><td><a href="/pages/h9bEfv8nJviQrStLqdAC"><strong>get__</strong></a></td><td>Check if the Flashback API is online.</td></tr><tr><td><mark style="color:green;"><code>GET</code></mark><code>/health</code></td><td><a href="/pages/3Sn388nEemDFXXu07hyK"><strong>get__health</strong></a></td><td>Get detailed service and dependency health status.</td></tr></tbody></table>

## Email API Calls <a href="#flashback-api-email" id="flashback-api-email"></a>

| Method                                                           | API Reference                                                                                                                  | Description                                                                                         |
| ---------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------- |
| <mark style="color:orange;">`POST`</mark>`/email/feedback`       | [**post\_\_email\_feedback**](/support-reference/platform-api-reference/other-apis/post__email_feedback.md)                    | Send feedback or support emails to Flashback, with optional attachments.                            |
| <mark style="color:orange;">`POST`</mark>`/systemevent`          | [**post\_\_systemevent**](/support-reference/platform-api-reference/other-apis/post__systemevent.md)                           | Query system events from the SystemEvent table with advanced filtering and pagination capabilities. |
| <mark style="color:orange;">`POST`</mark>`/systemevent/:id/read` | [**post\_\_systemevent\_\_systemeventId**](/support-reference/platform-api-reference/other-apis/post__systemevent_read.md)     | Mark a system event as read for the current user.                                                   |
| <mark style="color:red;">`DELETE`</mark>`/systemevent/:id/read`  | [**delete\_\_systemevent\_\_systemeventId**](/support-reference/platform-api-reference/other-apis/delete__systemevent_read.md) | Mark a system event as unread for the current user.                                                 |


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.flashback.tech/support-reference/platform-api-reference/other-apis.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.