> For the complete documentation index, see [llms.txt](https://docs.flashback.tech/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flashback.tech/support-reference/platform-api-reference/other-apis/post__email_feedback.md). # post\_\_email\_feedback `POST /email/feedback` *Send Feedback Email* Send feedback email to Flashgate support with optional file attachments. This endpoint allows users to submit feedback, bug reports, feature requests, or support inquiries directly to the Flashgate team. The system supports file attachments for screenshots, logs, or other relevant documents. **File Upload Limits:** * Maximum 10 files per request * Maximum 10MB per individual file * Maximum 25MB total upload size * All file types are accepted **Use Cases:** * Bug reports with screenshots * Feature requests with mockups * Support requests with log files * General feedback and suggestions **Security:** * Files are scanned for basic validation * Attachments are stored securely * Email is sent to support team with user context #### Parameters | Name | In | Type | Required | Description | | --------- | ---- | ------------- | -------- | --------------------------------------------------- | | body | body | object | true | none | | » email | body | string(email) | true | Contact email for follow-up | | » subject | body | string | true | Email subject line | | » message | body | string | true | Detailed feedback message | | » files | body | \[string] | false | Optional file attachments (max 10 files, 10MB each) | #### TypeScript Client Library ```typescript // Using the Flashgate TypeScript client import { FlashgateClient } from '@flashgate/client'; const client = new FlashgateClient({ accessToken: 'your-access-token' }); // Send feedback with optional attachments try { const result = await client.other.sendFeedback({ email: 'user@example.com', subject: 'Bug Report: Upload Issue', message: "I'm experiencing problems with file uploads when...", files: ['screenshot.png', 'error.log'] }); console.log('Feedback sent:', result); } catch (error) { console.error('Failed to send feedback:', error); } ``` #### Code Samples {% tabs %} {% tab title="Shell" %} ```shell # You can also use wget curl -X POST https://backend.flashback.tech/email/feedback \ -H 'Content-Type: multipart/form-data' \ -H 'Accept: application/json' \ -H 'Authorization: Bearer {access-token}' ``` {% endtab %} {% tab title="HTTP" %} ```http POST https://backend.flashback.tech/email/feedback HTTP/1.1 Host: localhost:3000 Content-Type: multipart/form-data Accept: application/json ``` {% endtab %} {% tab title="JavaScript" %} ```javascript const inputBody = '{ "email": "user@example.com", "subject": "Bug Report: Upload Issue", "message": "I'm experiencing problems with file uploads when...", "files": [ "string" ] }'; const headers = { 'Content-Type':'multipart/form-data', 'Accept':'application/json', 'Authorization':'Bearer {access-token}' }; fetch('https://backend.flashback.tech/email/feedback', { method: 'POST', body: inputBody, headers: headers }) .then(function(res) { return res.json(); }).then(function(body) { console.log(body); }); ``` {% endtab %} {% tab title="Ruby" %} ```ruby require 'rest-client' require 'json' headers = { 'Content-Type' => 'multipart/form-data', 'Accept' => 'application/json', 'Authorization' => 'Bearer {access-token}' } result = RestClient.post 'https://backend.flashback.tech/email/feedback', params: { }, headers: headers p JSON.parse(result) ``` {% endtab %} {% tab title="Python" %} ```python import requests headers = { 'Content-Type': 'multipart/form-data', 'Accept': 'application/json', 'Authorization': 'Bearer {access-token}' } r = requests.post('https://backend.flashback.tech/email/feedback', headers = headers) print(r.json()) ``` {% endtab %} {% tab title="PHP" %} ```php 'multipart/form-data', 'Accept' => 'application/json', 'Authorization' => 'Bearer {access-token}', ); $client = new \GuzzleHttp\Client(); // Define array of request body. $request_body = array(); try { $response = $client->request('POST','https://backend.flashback.tech/email/feedback', array( 'headers' => $headers, 'json' => $request_body, ) ); print_r($response->getBody()->getContents()); } catch (\GuzzleHttp\Exception\BadResponseException $e) { // handle exception or api errors. print_r($e->getMessage()); } // ... ``` {% endtab %} {% tab title="Java" %} ```java URL obj = new URL("https://backend.flashback.tech/email/feedback"); HttpURLConnection con = (HttpURLConnection) obj.openConnection(); con.setRequestMethod("POST"); int responseCode = con.getResponseCode(); BufferedReader in = new BufferedReader( new InputStreamReader(con.getInputStream())); String inputLine; StringBuffer response = new StringBuffer(); while ((inputLine = in.readLine()) != null) { response.append(inputLine); } in.close(); System.out.println(response.toString()); ``` {% endtab %} {% tab title="Go" %} ```go package main import ( "bytes" "net/http" ) func main() { headers := map[string][]string{ "Content-Type": []string{"multipart/form-data"}, "Accept": []string{"application/json"}, "Authorization": []string{"Bearer {access-token}"}, } data := bytes.NewBuffer([]byte{jsonReq}) req, err := http.NewRequest("POST", "https://backend.flashback.tech/email/feedback", data) req.Header = headers client := &http.Client{} resp, err := client.Do(req) // ... } ``` {% endtab %} {% endtabs %} **Example Usage:** ```bash curl -X POST https://backend.flashback.tech/email/feedback \ -H "Authorization: Bearer YOUR_TOKEN" \ -F "email=user@example.com" \ -F "subject=Bug Report: Upload Issue" \ -F "message=I'm experiencing problems with file uploads..." \ -F "files=@screenshot.png" \ -F "files=@error.log" ``` > Body parameter ```yaml email: user@example.com subject: "Bug Report: Upload Issue" message: I'm experiencing problems with file uploads when... files: - string ``` > Example responses > 200 Response ```json { "success": true, "message": "Email sent successfully", "uploadedFiles": 2 } ``` #### Responses | Status | Meaning | Description | Schema | | ------ | ----------------------------------------------------------------------- | ----------------------- | ------ | | 200 | [OK](https://tools.ietf.org/html/rfc7231#section-6.3.1) | Email sent successfully | Inline | | 400 | [Bad Request](https://tools.ietf.org/html/rfc7231#section-6.5.1) | Missing required fields | Inline | | 413 | [Payload Too Large](https://tools.ietf.org/html/rfc7231#section-6.5.11) | File size too large | Inline | #### Response Schema Status Code **200** | Name | Type | Required | Restrictions | Description | | --------------- | ------- | -------- | ------------ | ------------------------------------- | | » success | boolean | false | none | none | | » message | string | false | none | none | | » uploadedFiles | integer | false | none | Number of files successfully uploaded | Status Code **400** | Name | Type | Required | Restrictions | Description | | --------- | ------- | -------- | ------------ | ----------- | | » success | boolean | false | none | none | | » message | string | false | none | none | Status Code **413** | Name | Type | Required | Restrictions | Description | | --------- | ------- | -------- | ------------ | ----------- | | » success | boolean | false | none | none | | » message | string | false | none | none | --- # Agent Instructions This documentation is published with GitBook. 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