post__email_feedback

POST /email/feedback

Send Feedback Email

Send feedback email to Flashback support with optional file attachments.

This endpoint allows users to submit feedback, bug reports, feature requests, or support inquiries directly to the Flashback team. The system supports file attachments for screenshots, logs, or other relevant documents.

File Upload Limits:

Maximum 10 files per request
Maximum 10MB per individual file
Maximum 25MB total upload size
All file types are accepted

Use Cases:

Bug reports with screenshots
Feature requests with mockups
Support requests with log files
General feedback and suggestions

Security:

Files are scanned for basic validation
Attachments are stored securely
Email is sent to support team with user context

Parameters

Name

Type

Required

Description

body

object

true

none

» email

body

string(email)

true

Contact email for follow-up

» subject

body

string

true

Email subject line

» message

body

string

true

Detailed feedback message

» files

body

[string]

false

Optional file attachments (max 10 files, 10MB each)

TypeScript Client Library

// Using the Flashback TypeScript client
import { FlashbackClient } from '@flashback/client';

const client = new FlashbackClient({ accessToken: 'your-access-token' });

// Send feedback with optional attachments
try {
  const result = await client.other.sendFeedback({
    email: '[email protected]',
    subject: 'Bug Report: Upload Issue',
    message: "I'm experiencing problems with file uploads when...",
    files: ['screenshot.png', 'error.log']
  });
  console.log('Feedback sent:', result);
} catch (error) {
  console.error('Failed to send feedback:', error);
}

Code Samples

# You can also use wget
curl -X POST https://backend.flashback.tech/email/feedback \
  -H 'Content-Type: multipart/form-data' \
  -H 'Accept: application/json' \
  -H 'Authorization: Bearer {access-token}'

const inputBody = '{
  "email": "[email protected]",
  "subject": "Bug Report: Upload Issue",
  "message": "I'm experiencing problems with file uploads when...",
  "files": [
    "string"
  ]
}';
const headers = {
  'Content-Type':'multipart/form-data',
  'Accept':'application/json',
  'Authorization':'Bearer {access-token}'
};

fetch('https://backend.flashback.tech/email/feedback',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'multipart/form-data',
  'Accept' => 'application/json',
  'Authorization' => 'Bearer {access-token}'
}

result = RestClient.post 'https://backend.flashback.tech/email/feedback',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'multipart/form-data',
  'Accept': 'application/json',
  'Authorization': 'Bearer {access-token}'
}

r = requests.post('https://backend.flashback.tech/email/feedback', headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'multipart/form-data',
    'Accept' => 'application/json',
    'Authorization' => 'Bearer {access-token}',
);

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://backend.flashback.tech/email/feedback', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://backend.flashback.tech/email/feedback");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"multipart/form-data"},
        "Accept": []string{"application/json"},
        "Authorization": []string{"Bearer {access-token}"},
    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://backend.flashback.tech/email/feedback", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

Example Usage:

curl -X POST https://backend.flashback.tech/email/feedback \
  -H "Authorization: Bearer YOUR_TOKEN" \
  -F "[email protected]" \
  -F "subject=Bug Report: Upload Issue" \
  -F "message=I'm experiencing problems with file uploads..." \
  -F "[email protected]" \
  -F "[email protected]"

Body parameter

email: [email protected]
subject: "Bug Report: Upload Issue"
message: I'm experiencing problems with file uploads when...
files:
  - string

Example responses

200 Response

{
  "success": true,
  "message": "Email sent successfully",
  "uploadedFiles": 2
}

Responses

Status

Meaning

Description

Schema

200

Email sent successfully

Inline

400

Bad Request

Missing required fields

Inline

413

Payload Too Large

File size too large

Inline

Response Schema

Status Code 200

Name

Type

Required

Restrictions

Description

» success

boolean

false

none

» message

string

false

none

» uploadedFiles

integer

false

none

Number of files successfully uploaded

Status Code 400

Name

Type

Required

Restrictions

Description

» success

boolean

false

none

» message

string

false

none

Status Code 413

Name

Type

Required

Restrictions

Description

» success

boolean

false

none

» message

string

false

none

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